Call Us: 0117 978 6095
Call Us: 0117 978 6095
Contact Us 2018-11-26T21:23:06+00:00

If you would like a friendly chat about your gate installation, please fill out the form and we’ll get back to you shortly.

One quick note: we’re a small (but very good) team, so on some occasions, we may not be available immediately. If that’s the case we promise we’ll be back in touch within 24 hours so don’t hesitate to contact us using the form below.

Main Office: Elex Automation (Elex Electrical Ltd.)
200 South Liberty Lane Bristol
BS3 2TY

Phone: 0117 978 6095

Email: info@elex-group.co.uk

Dispute Resolution

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact us on 0117 981 2929 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/